Policies

We are so grateful you choose Lavish and trust us with your time and hair!

We truly value every appointment and do our best to honor both our guests time and our stylists’ schedule. To serve all our guests with the best possible service, smoothly and fairly, we ask that you review the following policies…

Cancelations and No-Shows

We kindly request at least a 24 hour notice for any appointment cancellation or rescheduling. This allows us the opportunity to offer the time to another guest that may be waiting.  

Cancelations made with less than 24 hours’ notice may be subject to a 50% cancellation fee based on the scheduled service.  

Guests who fail to arrive for a scheduled appointment without notifying the salon will be subject to 100% of the scheduled service cost. We understand that life can be unpredictable, however, repeated no-shows may require full prepayment of services before booking future appointments.

Late Arrivals

While we will do our absolute best to accommodate, if you arrive more than 15 minutes late, we may need to shorten your service or reschedule your appointment to avoid delaying other quests.  

Credit Card Hold

Certain appointments, such as color, color corrections, extensions and other services that require significant time, may require a credit card to hold the appointment.

Thank you for your kindness, understanding and support. These policies help us maintain a smooth schedule, respecting our stylist’s time and allowing us to provide exceptional service all of our very valued guests. We look forward to taking care of you!